Refund policy
Honestly - our aim is that you never have to return anything...
Since we manufacture everything on demand to maximise choice and minimise waste - you ordering, us making & shipping, for you to then have to return the wrong product wastes everyone's time and resources.
So if you're not sure which sign to order - we'd love to help you choose the right ones, give us a shout and we'll make this super easy - to save everyone the bother (and the planet to boot)
However - we have 100% confidence in our products and service & so should you, so we offer a:
90 Day Money Back Guarantee
This means that if you did order a teeny-tiny sticker for the side of your lorry or a mahoosive banner for your kitchen sink - we'll sort it up to 90 days after the order was placed - whatever the reason.
This applies to all standard products. If you customised it wrong or asked us to make something specific & it's not right - still talk to us, but this might be outside of these terms.
To start a return, you can log-in to your account, find the order and "Request return" - easy. If you have any trouble, just contact us.
Please don't send anything back without having followed this process.
Obviously (hopefully) if something's wrong or not performing how you expected - please do let us know (& don't just leave a shouty review). We really are real people who absolutely want our products and services to be right 100% of the time.